Frequently Asked Questions

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Frequently Asked Questions

LAC CLUB MEMBERSHIP

What are the LAC Club Membership Privileges?

How do I sign up & how much is the membership fee?

When is my membership valid till?

I am a member. Why can't I login?

How can I update my new mailing address/contact number/communication channels?

This is my birthday month. Am I entitled to the birthday privileges?

How can I unsubscribe from e-newsletter?

How can I unsubscribe from your mailing list?

Please click 'Shopping Cart', and 'View Shopping Cart'. You should see the Subtotal, Discount as well as Grand Total. If you still do not see it, please email us a screenshot of the page to hello@lac.sg and our Customer Service personnel will get back to you within the next business day.

The promo code is not working. What should I do?

I placed an order online and the order status is 'Shipped'. What does this mean?

Can I redeem my LAC$ online?

Do I get LAC$ for shopping online?

Shipping Related

Local Shipping

International Shipping

How do I redeem e-Gift Card?

What are the payment options?

How do I offset my purchases with my LAC$?

Returns & Refunds

How do I request for a refund of items bought on your webshop?